FAQ

Orders & Shipping

How long does delivery take?
Delivery within Denmark typically takes 2–5 business days. International orders may take 7–15 business days depending on destination.

Do you ship internationally?
Yes, we ship worldwide. Shipping costs and delivery times are shown at checkout.

Can I track my order?
Yes, you will receive a tracking number by email once your order has been dispatched.

Returns & Exchanges

What is your return policy?
We offer a 14-day right of withdrawal in accordance with EU consumer law. Items must be returned in their original condition. Please visit our Refund Policy page for full details.

Product Care

How do I care for my leather product?
Keep your leather away from prolonged moisture and direct sunlight. Occasionally apply a natural leather conditioner to maintain suppleness. Over time, your piece will develop a beautiful patina unique to you.

Contact

How can I reach you?
Email us at Contact@qodastore.com or

call +45 71 33 23 91.

We aim to respond within 1–2 business days.